Customer Service Officer / Internal Sales – Welshpool

Perth – Welshpool, WA

Internal Sales / Customer Service Officer

Unique Metals Laser are one of Australia’s most successful laser cutting and fabrication specialists with an enviable reputation for innovation and customer satisfaction and we have operations in all Australian mainland states.

We provide high precision cutting for a diverse range of materials, including different grades of mild steel, stainless steel and aluminium. Our fabrication services include metal folding, tapping, welding, painting and galvanising.

Unique Metals Laser are currently looking for an enthusiastic, hardworking and committed Internal Sales / Customer Service Officer to join our Welshpool, WA team. The successful candidate will be the point of contact for customers to gather information to service the customer efficiently, effectively and professionally.

This is a good opportunity for someone with internal sales experience in the engineering/manufacturing industry to take the next step in their career.

Duties and responsibilities include:

  • Completing quotations, using industry standard CAD software
  • Processing orders
  • Providing order status updates
  • Sourcing pricing from suppliers
  • Technical and general enquiries
  • Understand and support customers through all stages in the manufacture of their products.
  • Assistance to external sales and customer service team members

The successful candidate will possess:

  • Experience in drafting using industry standard CAD software, desirable
  • Excellent written and spoken communication skills
  • Proven customer service skills and internal sales experience
  • Ability to work in a team environment
  • Experience in a manufacturing or engineering environment, desirable but not essential
  • Experience in laser cutting and fabrication processes, desirable but not essential
  • Strong analytical and problem-solving skills
  • An ability to work in a fast-paced environment
  • Sound computer skills and is familiar with MS Office
  • An understanding of quality management systems


  • Training and ongoing support from Operation manager and team.
  • Employee Assistance Program (EAP)
  • Uniform
  • $1,000 sign on bonus available for eligible employees

Successful candidates must have Australian work rights.

Apply now for your next exciting and unique job with a growing and successful company.

Successful candidates will be asked to undergo a pre-employment drug & alcohol test.

Customer Service Team

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